New Patients

Patients are usually seen on referral from General Practitioners and Specialists. To be eligible to claim a Medicare rebate from the government you need to be both eligible for Medicare and have a current referral.

Appointment Times

Please arrive 10 minutes before your scheduled appointment time to complete a Patient Registration Form (or you can find a copy here on our website).

Required for your first appointment

Patients are requested to bring the following to all appointments:

  • Doctors referral
  • Current Medicare card
  • Pension card
  • DVA card
  • Any recent test results you have available
  • A list of ALL of your medications including dosage and times you take the medication. Alternatively bring in all your tablets in the original bottles/packaging
  • Patient registration form

Doctor Referrals

It is important that you have a valid referral for your visit. This will enable you to get the maximum rebate from Medicare. It is your responsibility to ensure your referral is still valid. A referral from your General Practitioner will last for 12 months (unless stated otherwise) but a referral from a Specialist will last for only three months. For more information please contact us.